Terms and Conditions

For www.pikscore.com

1. Introduction

Welcome to PikScore ("Service", "Platform", "we", "us", or "our"). These Terms and Conditions govern your access to and use of the PikScore website and services available at:

www.pikscore.com

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you may not use the Service.

2. Description of Service

PikScore provides AI-powered analysis tools designed to evaluate Amazon product listings, images, and related marketing assets.

The platform provides automated scoring, insights, and recommendations intended to assist sellers in improving listing performance.

The Service is provided for informational and analytical purposes only and does not guarantee sales results, ranking improvements, or commercial outcomes.

3. Eligibility

To use the Service you must:

  • be at least 18 years old
  • have the legal capacity to enter into contracts
  • provide accurate billing and account information

Businesses may create accounts through authorized representatives.

4. Accounts

To access certain features you may be required to create an account.

You agree to:

  • keep your login credentials confidential
  • be responsible for all activity under your account
  • notify us immediately of unauthorized use

We reserve the right to suspend accounts that violate these Terms.

5. Subscription Plans & Billing

Certain features of PikScore require a paid subscription.

Payments are processed securely through Stripe.

By subscribing you agree that:

  • you authorize recurring billing according to your chosen plan
  • subscription fees are charged in advance
  • pricing may change with prior notice
  • taxes may apply depending on jurisdiction

Failure to complete payment may result in suspension of service.

6. Refund Policy

Because PikScore is a digital SaaS platform with immediate access to analytical tools, refunds are generally not provided once the service has been used.

However, refunds may be granted in the following cases:

  • duplicate charges
  • billing errors
  • technical issues preventing service usage

Refund requests must be submitted within 7 days of purchase.

We reserve the right to approve or deny refund requests at our discretion.

7. Acceptable Use

Users agree not to:

  • misuse or exploit the platform
  • attempt to reverse engineer the software
  • scrape or extract data from the platform
  • use the service for unlawful activities
  • overload or disrupt the service infrastructure

Violation may result in immediate termination of access.

8. User Data & Content

Users may submit information such as:

  • Amazon product URLs
  • ASIN numbers
  • product images
  • listing information

By submitting content, you confirm that:

  • you have the right to use that content
  • the content does not violate third-party rights

PikScore does not claim ownership of your data but may process it to deliver the service.

9. Intellectual Property

All platform elements including:

  • software
  • design
  • branding
  • scoring systems
  • algorithms

are the intellectual property of PikScore.

You may not reproduce, distribute, or resell the service without permission.

10. Service Availability

We strive to maintain reliable service but do not guarantee uninterrupted access.

We may:

  • modify features
  • update algorithms
  • temporarily suspend service for maintenance

11. Limitation of Liability

PikScore is provided "as is" without warranties.

We are not responsible for:

  • business losses
  • lost profits
  • Amazon account issues
  • listing performance results

To the maximum extent permitted by law, PikScore's liability shall not exceed the amount paid for the service.

12. Third-Party Services

The platform may integrate with or rely on third-party services including:

  • Stripe (payments)
  • hosting providers
  • analytics tools

We are not responsible for the policies or practices of these third parties.

13. Termination

We may suspend or terminate accounts if users:

  • violate these Terms
  • misuse the service
  • engage in fraudulent activity

Users may cancel subscriptions at any time through their account settings.

14. Governing Law

These Terms shall be governed by the laws of the European Union and the applicable jurisdiction of the service operator.

Disputes will be resolved in the competent courts of that jurisdiction.

15. Changes to Terms

We may update these Terms periodically. Continued use of the Service after changes constitutes acceptance of the updated Terms.

16. Contact

For questions regarding these Terms please contact:

support@pikscore.com